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Frequently Asked Questions
Here you'll find answers to questions about buying on It's Minnesotan.
There are more helpful resources linked on the menu to the left.
Making a Purchase
How does buying on It's Minnesotan work?
To buy items, you'll need to create an It's Minnesotan account (it's free and easy). See the General FAQ for details). You purchase items on It's Minnesotan directly from the seller, usinga paypal gatewaywhen checking out. Keep in mind that every seller must be paid individually. Each seller will have their own return policy (if they have one at all), shipping options and payment options. If you have any questions about any of these, it's best to contact the seller directly before making the purchase.
How does the shopping cart work?
As you shop around and find items that suit your fancy, add them to your cart. Note: items in your cart are not removed from the site or reserved for you, until you complete the checkout process. The majority of items on It's Minnesotan are one-of-a-kind and thus tend to sell out quickly, so it's a bit risky to leave items in your cart for too long. Once you've got everything you want, click theCheckout button and following the onscreen instructions.
Why am I required to register before being able to buy anything?
Our feedback system relies on being able to identify the parties involved in every transaction. Your username is the unique identifier which makes this possible.
It's easy and free to register.
What is PayPal, how does it work on It's Minnesotan, and how do I buy items with it?
It's Minnesotan facilitates payments through a third-party service called PayPal. Sellers must register a Business or Premier account with PayPal, which lets buyers pay securely using their credit card. The buyer does not have to be a member of this service in order to submit a payment by credit card.
For more info and assistance with PayPal, check out this resource:
I don't have a PayPal account. Can I just pay with a credit card?
Yes! Buyers can submit payment by crediit card through PayPal without having a PayPal account.
Reporting a Problem
As a buyer, how I do I report any problems with an item?
If an item you pay for is not shipped by the seller, is significantly not as described, or arrives damaged please contact the seller directly to work toward a resolution. If your communication with the seller proves unsuccessful, you should email support@itsminnesotan.com with your username and the item number. We will work to resolve the situation. You may also leave appropriate feedback for the seller who failed to ship the item or describe it properly.
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More Help
I didn't find my answer here. Where else can I get help?
Check out these other resources:
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